Kitarat: soittaminen ›

REFUND!!! o/
 
Tässäpä viimeisimmät keskustelumme:
 
MINÄ >>>
 
Ok, so I decided to finally buy this software, because I actually need one that works. When I opened one of my files Ifinally understood why you didn't let anyone to open their own files with the demo version.
 
1) Long files (like ones with over 200 measures) take RIDICULOUSLY long to process... and that means open, change the view, take one instrument off... whatever. Each time I wanna adjust the view, it takes like 10 seconds to perform the action.
 
2) The files sound nothing like with gp5. The instruments are wrong and many times they don't even play. They are just plain mute.
 
What happened here? I can't use the program. It's unusable. Give me my money back.
 
Thank you.
- Juha Keränen

 
HE >>>
 
You need to install v6.0.2.
 
To update Guitar Pro and download the soundbanks:
On Mac: menu Guitar Pro > Launch Updater...
On Windows: menu Help > Launch Updater...
 
If you wish to launch the Updater without starting Guitar Pro:
 
- On Windows, click on Start (bottom left corner of your screen), then on My Computer.
Click on C:, open 'Program Files' (or 'Program Files(x86)' if you are on a 64-bit machine), and then in the 'Guitar Pro 6' folder right-click on GPUpdater and choose 'Open as administrator'.
This will launch the Updater. In the list of available items, you can choose to download the latest GP6 update, the RSE soundbanks, language packs, etc.
 
- If you are on a Mac computer, use the following link to download a program that will launch the Updater for you:
 
http://www.guitar-pro.com/support-tools/LaunchUpdater-Mac.zip
 
(Please note that this will work only if you have installed GP6 in the 'Applications' folder.)
 
Musically Yours,
Romain, Customers' Department
Guitar Pro.
 

 
MINÄ >>>
 
Yeah, I already had 6.0.2.

 
HE >>>
 
Hi,
 
From what I see on my screen you don't have 6.0.2.
Or maybe you need to register your license.
 
Musically Yours,
Romain, Customers' Department
Guitar Pro.

 
MINÄ >>>
 
You want screenshot? Or maybe I'll just write here what the about screen says:
 
Version 6.0.2 r7898 (04/26/2010)
 
You stated previously:
 
"I don't thank you for thinking we're only interested in robbing our customers"
 
What am I supposed to think?
 
1) You don't fix guitar pro 5 which I already paid for.
2) You don't let me test the new software in action so I have to blindly buy it and hope for the best.
3) When it turns out that the new software is unusable in action you start making up stuff, delay, say that I need to do this and that and that your broken software can't tell that I've updated and registered and done everything right already.
 
Again -- what am I supposed to think? Guess you like writing some amateurish code and what not, but robbing your customers seems to be pretty high in your agenda, too.
 
Now, if you can't provide me with an update that has fixed all the instrument flaws and optimized the workflow IMMENSILY, then I kindly ask, again, give me my money back.
 
Your software isn't what you told it would be and it's also quite broken still. Maybe after a year if you can get it work properly, I'll reconsider giving it a try, but until then, I don't want to have anything to do with Guitar Pro 6.

 
JA VIIMEIN HEIDÄN VASTAUS >>>
 
Alright, this is enough and I have refunded you.
You did not even bother to register your license, and I just wasted my time trying to help you.
 
I am working with professional musicians who are all very happy with GP6, so please, try to figure out why your system isn't working, and take care.
Your licence is dead, by the way. You won't be able to get today's update.
 
Musically Yours,
Romain, Customers' Department
Guitar Pro.
 
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Luojan kiitos JOS vain saan rahani takaisin. Vielä ei ole näkynyt, mutta ehkäpä huomenna. Halleluja! Kiitos Jeesus! :D
 
EDIT: Meinasin jo vastata jotain tyyliin "I wasted your time? LOL!", mutta sitten viime hetkellä tajusin, että kyllä tämä saa jo riittää. En halua noilta enää enempää postia.
 
EDIT2: Näköjään oliki paypalilta tullu viesti, että toi refund on otettu vastaan. JES!